Troubleshoot your
VEEV NOW ULTRA

Find the answers to the
most common issues.

VEEV NOW Ultra
VEEV NOW Ultra VEEV NOW Ultra
Veev 18ml Veev 18ml
Veev 5ml Veev 5ml
E-liquid

What to do if my VEEV NOW
ULTRA is leaking e-liquid?

Droplets of liquid that are visible on the cartridge or mouthpiece of the device, which may occur during unpacking or usage, must be wiped off with a clean dry cloth before use. Do not use this product if the device appears damaged, tampered with, broken, or leaking.
What does it mean

What does it mean when the LED light blinks or is OFF on VEEV NOW ULTRA?

VEEV NOW ULTRA is designed for simplicity and convenience of use. A simple LED lighting system shares updates on battery status. The LED will fade in and out during usage, indicate the device is working. When the light is blinking red then white 3 to 5 times and stop working, your device is fully used. If the light blinks red 10 times, your device is warning of an error. If you can’t puff on the device or the light is OFF, ensure your battery is not depleted and your fingers are not blocking the air inlet holes.
Do I need

Do I need to replace any part
of VEEV NOW ULTRA?

VEEV NOW ULTRA is designed for simplicity and convenience of use, and there are no parts that should be replaced in the device. The device is not designed to be used with interchangeable pods: therefore, there is no maintenance, no cleaning, no charging, no refilling needed.

That’s not all.
There’s more useful
information in our VEEV
NOW ULTRA User Guide.

Our VEEV NOW ULTRA User Guide will let you delve deeper into how your device works and how to use it.

Download our User Guide

Still have questions about VEEV NOW?

There are several ways you can reach us.

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Sometimes you just want to ask a question in person. We get it. Thats why our phone support line is available to you every day from 09:00 to 19:00 Kuwait time.
222 055 45

Get in touch
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Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.

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