Frequently Asked Questions

VEEV NOW as some other e-cigarette devices, heat a nicotine containing liquid to generate aerosol. Many e-cigarette devices in general, including VEEV NOW use a wick-and-coil technology and an e-liquid storage unit, which are integrated into the device itself.

VEEV NOW is a disposable vaping device that provides a flavourful experience with high quality ingredients in premium, compact vaping devices, with over 80% of its components recyclable. VEEV NOW emits on average 99% lower levels of harmful chemicals compared to cigarettes*. This does not necessarily equal to a 99% reduction in risk. VEEV NOW is not risk-free. VEEV NOW 5 ML doesn’t require any maintenance no cleaning, no charging, no refilling needed. Available in 9 vibrant flavours. VEEV NOW can provide up to 1800 puffs**.

Our NEW VEEV 18 ML, requires charging, it is available in 6 flavours and can provide up to 8000 puffs**

*Source: Average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette. See important information at Veev-vape.com **Based on the battery capacity of a newly manufactured device and a puff duration of 1 second. May vary depending on individual usage patterns

Our VEEV NOW 5 ML device comes high quality e-liquid and pre-charged ISO certified 280 mAh Li-ion battery. Newly manufactured product can provide up to 1800 puffs** , based on the battery capacity of a newly manufactured product and a puff duration of 1 second. May vary depending on individual usage pattern.

Our NEW VEEV NOW 18 ML device comes with high-quality liquid ingredients, and a choice of flavours that include Intense and cooling fruit or mint and tobacco, which allows you to experience up to 8000 puffs**. For greater convenience, our device comes with a smart display for easy e-liquid and battery control with a full charge in less than 80 minutes.

**Based on the battery capacity of a newly manufactured device and a puff duration of 1 second. May vary depending on individual usage patterns.

For greater convenience, our VEEV NOW 18 ML comes with a smart display for easy e-liquid and battery control with a full charge in less than 80 minutes. Once you see your device blinking 3 times on the screen and no aerosol is delivered this means it's time to charge your device. The device features a USB-C port for easy on the go charging (not included in the original packaging).

VEEV NOW 18 ML now comes with a screen conveniently displaying your battery level percentage. VEEV NOW 18 ml can be recharged until the liquid level has depleted.
With VEEV NOW 18 ML you will get a 650 mAh rechargeable battery compared to the 5 ML (785 mAh) which is not rechargeable. In addition, you will get more puffs and longer-lasting enjoyment (up to 8000 puffs vs 1800 in 5 ML*).
*Based on the battery capacity of a newly manufactured device and a puff duration of 1 second. May vary depending on individual usage patterns.

How to use VEEV NOW 18 ML:

• Unbox your new VEEV NOW 18 ML device
• Remove top silicone cap
• Keep air flow channels at each side free
• Charge the device
• When you see a white lighting symbol will appear on the screen and blink during charging
• When your device is fully charged, the white symbol will stay on for 10 seconds and then the screen will turn off

How to vape:

• Start puffing: the device will automatically activate without any buttons thanks to puff-activated technology, the screen will turn on displaying the battery and liquid levels.
• When you see the screen will turn off after 8 seconds of not being used
• When the drop symbol is only at the orange level, your device is nearly empty consider buying a new device.

How to turn off VEEV NOW:

• Once you're done, simply stop puffing and the device will turn off automatically.
• No need to let it cool down, you can store it and just keep going with your day.
• Keep the top cap silicone for transportation or storing your device
• When the orange level disappears, try to take a puff and the screen blinks 10 times that means the device is fully used.
• VEEV NOW 18 ML devices can be recycled. Return your used VEEV NOW 18 ML and we will recycle the recyclable components, learn more at iqos.com / veev-vape.com
• Do not expose your VEEV NOW 18 ML device to excessive heat or moisture

VEEV NOW 18 ML features a screen that displays the e-liquid left in the device and the battery level of the device to better manage your vaping experience.

As you use the device, the coloured levels of the indicator will disappear as the liquid depletes.

When the orange level of the drop symbol is left, your device is nearly empty, consider buying a new device.

When the orange level disappears, you try to take a puff and the screen blinks 10 times, your device fully used. Consider returning your device so we will recycle the recyclable components.